TESTIMONIALS
What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey

WHO RIDES A HARLEY® MOTORCYCLE?

Allen Cotogno, Director of Operations for the Footlocker Corporation, recently bought a new 2007 FLHRC Road King® Classic. Allen has been riding for over 10 years. His past bikes were a Victory and an Arlen Ness.
Allen enjoys the freedom of riding and was impressed with the Demo Program at Harley-Davidson/Buell of Lakeland. It gave him the opportunity to ride several bikes before making his selection. Allen lives in Bradenton and enjoys riding and grilling out with friends and family.

Lakeland resident Raymond Lloyd Ivey rides a Harley. Ivey is a Technical Analyst for Healthcare Company of America. He has been riding for 18 years. Mr. Ivey's first ride was on the back of his dad's bike when he was three years old. He rides for peace of mind and also enjoys shopping at Harley-Davidson/Buell of Lakeland because "they are just a bunch of good people." Ivey is a Harley Owner's Group member and also enjoys computers and spending time with his girlfriend Sue.
"After the purchase of my 07 Road King Classic in April, I have been back to Lakeland only once(1 week after)to add my accessories that I purchased to install to the bike. On a recent trip to Orlando airport to drop off my daughter, I decided to visit the dealership in hopes of finding a jacket that I was unable to purchase/find in my area. Upon entering the doors, Don who sold me my ride remembered me and was interested if I was happy with the overall performance of the bike. Of course I was, and told him I was here looking for a jacket. Much to my surprise I was able to find the jacket and sizes. Thanks again for the outstanding customer service and support that all of you represent. "
By: Allen     Bradenton,FL
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By: keith    lakeland,FL
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"I order a couple shirts over the phone and Betty did everything for me and had them delivered. I got them in a couple days. Very satistied with product and service. Looking forward to getting the next shirts in person. Thanks Betty, Chester"
By: Chester    Hardy,VA
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By: Donald    lakeland,FL
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"Been buying for years- one part at a time!"
By: Mark    Lakeland,FL
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"Strongly recommended by a friend as an alternative to Ferman’s brand of service. I needed to repair a brake master cylinder to get back on the road, I brought my hand full of parts to the counter and got the best service I have ever had from Glenn. "
By: Barry    Brandon,FL
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"Purchased my bike at a different dealership. I was treated much better at Lakeland Harley when I brought the bike in for service. Service was fast and very good. "
By: Jeff    Winter Haven,FL
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"Traded motorcycle in for a used motorcycle. The entire deal went smoothly and everyone in the store and shop have been very professional and courteous very pleased. Mr. Roncone"
By: Francesco    Lakeland,FL
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By: Michelle    Lakeland,FL
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"Excellent dealership! I was a customer at Brandon Harley, but will no longer be because of the way that my boyfriend and I have been treated there. The prices at Lakeland are much better than Brandon as well. Ray, in the parts department, is a true pleasure to do business with. He is very very honest and caring; just an overall great person, and I have only met him one time. The selection is excellent at the Lakeland dealership as well. I look forward to doing more business with Lakeland Harley!"
By: Anonymous    lithia,FL
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"My family lives in Lakeland and I visit your dealership every time I'm there, usually 2 or 3 times a year. Your parts guys are always helpful, even when I was buying Tourmaster bags for my Honda VTX. Now I have a Road King and have bought parts and accessories for it at your dealership. I also buy Harley clothes for my family and prefer your dealership to my local one. Thanks, Jim"
By: Jim    Grand Rapids,MI
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"Own an 06 Road King that i did not purchase at your dealership. I have been in several times to purchase accessories and literature and found your employees to be helpful and knowledgeable. I have to compliment your servivce department (George). My bike was running rough and I located a service bulletin on the internet that mentioned 25 degree injectors. I learned my bike had the old eight degree injectors that needed to be replaced. Your service department did the work in one day, washed my bike and had it back to me, running better than ever. I wish to express my appreciation to your service department in general and George specifically for their speedy and friendly help in resolving this issue. "
By: mark    Bartow,FL
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"Went to the Lake Wales store to check it out and purchased a brand spanking new FLSTC. Worked with a great guy Dave Manwiller for the second time I have made a purchase involving Dave. Best part was being able to ride my bike off the show room floor to the sound of cheers from the Ridge HD shop in my ears. "
By: Tim    Lakeland,FL
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"Very satisfied from start to today with purchase of my new '06 Dyna Low Rider. It is a sharp looking bike that fits mine and the wife's riding needs. The Service Department's follow-up in getting the engine to run properly after installing the 2 into 1 Rinehart exhaust system, etc., is an ongoing thing but they are trying very hard and I appreciate their efforts. I like the power and the "Rolling Thunder" exhaust note which is classically Harley-Davidson. The accessories that I have purchased have fit as advertised and function as promised. Your staff are friendly, personable, knowledgeable, and professional and as a business professional myself, I appreciate that. This is my first Harley but not my first bike in a riding history extending back to 1959. I value being personally recognized by your staff when I visit your business. It's like the bar in the TV series "Cheers", where "everybody knows your name". That is important to both new and old customers alike. I look forward to being a member of the Harley-Davidson family for years to come and to being an active member of the local HOG club. Ride safe and ride proud. Jerre Sadler"
By: Jerre    Bartow,FL
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"I am glad I ride a harley. I like the way the way the wind feels in my hair. I like the way that people envy me when I pull up at places. I like to polish the chrome on my bike. I like buying more chrome for my bike. I like to have women ride on my bike. I like having my bike serviced. I like paying the monthly payment on my bike. I like putting gas into my bike. I like looking at my bike. This was not much of a testimonial but I was trying to get the point across that there is not one aspect of my bike that I do not like. I will forever want to ride my bike."
By: matt    alturas,FL
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"I had never rode a motorcycle before I came to lakeland harley. right when i walked in i could feel that this place was full of riders. the way that everyone walked around with their head held high because they were so proud to ride a piece of history. the knowledge that these employees knew was mind boggling. any question that i could think to ask these people had an answer. i will always feel thankful to these people for inviting me to join their "family". ps i have a blast on my new blast"
By: pascal    lakeland,FL
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By: nathan    bartow,FL
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"First experiences are lasting ones. My wife and I made our first visit to your store and want to express how the entire staff made us feels welcome. Everyone introduced themselves and took an interest in us and our new Harley. Tim Day especially went out of his way in helping us. We look forward to returning and being part of the Harley family."
By: Phil    Lakeland,FL
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"EVERYONE AT H-D LAKELAND DEALERSHIP ARE GREAT. YOU GET TREATED LIKE FAMILY. "
By: JOE    WINTER HAVEN,FL
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By: Mike    LAKELAND,FL
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"I had been wanting a Harley for some time. Well the time was right and I was ready to purchase. I met Jim Jones over the phone and told him what I was interested in. I got the bike I wanted and one for my wife too. Yep, she's having a (BLAST) Buell that is. Jim was very consciencious about getting her the right bike too. We are very pleased with our purchases. And expect to have a long relationship with Lakeland Harley-Davidson"
By: Bryan    Lakeland,FL
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"This was the best experience buying a bike we've ever had everyone from motorclothes, parts, service accessories went out of their way to make this a great buying experience. A special thanks to our salesperson "JIM" for treating us so well. Charles & Janeane Purvis"
By: Charles    Lakeland,FL
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"Me and my wife have been riding for years,various kinds of bikes, well this is my second harley(XL1200C)it's just the american thing to do! Our experience at Lakeland Harley was just outstanding,the salesman Don Josey did flips and bent over backwards for us during our purchase,made us feel right at home, and trust us we will come back for another one, for us there is no other place to buy the bike of your dreams,we have made new friends here at Lakeland Harley-Davidson, thanks so much...Greg & Linda"
By: greg     lakeland,FL
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"I would just like to say that it was really nice to visit your dealer ship. Everyone was so kind. I haven't had service like I did in your store. The girls that waited on me,helping me find the clothing that I was looking for was the best.I know for sure that next year when I am in Florida I will be stopping by. I actually would give your dealership 10 stars. It was really nice to meet you ladies that I talked to. If I know of anyone going by your way I will make sure that they have to stop in. Thank you so much for your kindness, Carolyn Stinemates"
By: Carolyn    Janesville,WI
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"I just took delivery of a 2006 1200c sportster. Love it. Sat down with Ray (I think that was his name) from accessories dept. I told him what I wanted in accessories and he added his recomanditions. Unfortuntly the price for all of the accessories that I had on my wish list was too much for me so I had to cut back. But I do thank Ray for the help that he gave me and his very good advice. Thank you Ray. Tim"
By: Tim    Lakeland,FL
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"I walked in off the street, so to speak, not knowing what I was looking for in a bike. I wanted to get out of the high cost of gas that I use in two Trailblazzers. I was aproached by Dave Manwiller and he answered all my questions and was very patient with me. I have not ridden a bike in over 30 years and I appreaciated all the help he provided. To make a long story short I have purchased a new bike and hope to have many years of enjoyment out of it. Thank you Dave."
By: Tim    Lakeland,FL
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By: MIKE    LAKELAND,FL
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By: Mark     Winter Haven ,FL
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"I just wanted say that everybody that works there is great. Whether I am in there to buy something or just looking around the whole staff is very plesent to talk to and very helpful with any questions I have. The best part is I can go in and look at your stock of bikes with no pressure, but there is always somebody there to answer any questions I have. I don't own a bike yet but when I am ready (within the next 6 months)I look forward to working with your sales team. Also looking forward to the Riders Edge Program, which I will be signing up for soon. Keep up with the great work and fun atmosphere."
By: Glenn    Lakeland,FL
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"Dear Manager While on our trip to Daytona my bro had trouble with his Fat Boy. We were just outside of Fort Mead I called back to my office and found out thet you were the closest Harley Dealer. Upon calling I was greated by a lady on the phone who was very helpful in getting us directions to your location. once there we were treated like we were family the service got us right in and someone told us about the restraunts near by.overall your dealership is the reason you feel like famly when you ride a Harley."
By: Eric     naples,FL
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"We were traveling this past week and needed a tire - had a nail in our front tire - the service dept got us in and out quickly. They were very helpful. The gentlemen working on the sales floor could not have been nicer! Doug in rentals was awesome (we had thought maybe we would rent a bike if it was going to take a while) - he went back checked on the bike - kept us informed. Dave gave us a route to take up to Daytona that was a "country cruise" instead of going the interstates. Very pleased!"
By: Lynn    Bremen,IN
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"My wife and I had been planning and dreaming my Harley purchase for a while. For months, I read the Cycle Trader for used bikes, but when it came down to qualilty and financing, a new bike was the way to go. We visited dealerships from Ocala to Sarasota, including Lakeland HD. When we decided that we were going to "do it" the right way by taking the Rider's Edge course, we signed up at Lakeland HD. We were not disappointed. During the class instruction, your dealership opened their doors and made all of their employees available to us. The course was challenging and the instructors shared their passion for riding as well as the discipline necessary to be a responsible biker. In sales, we met with Dave. He was knowledgeable and spent a good amount of time explaining the bike to us. Dave took us to the other departments at the dealership. The parts department welcomed us to the family and located the windshield we wanted and offered their services for future needs. The service department treated us like we were special guests and methodically explained service hours and how they could assist us with any needs that arose. Your financial representative stayed late to ensure that we understood all the paperwork and fully explained the extended warranty, HOG membership benefits and roadside assistance. My wife, who bought her XL 1200L from another dealer realized that her experience of a 30 minute purchase left her with no extended warranty and no roadside assistance-so we took care of that with your dealership while we handled my bike purchase. In all, we spent hours at your dealership. We left feeling informed, like family and satisfied with our experiences of the Rider's Edge course and the purchase of my new bike. We enjoyed every minute and have been back several times to get clothing, bike covers, helmet shields and the like. Thanks for welcoming us to Harley Davidson family in such a royal way! The way you do business is the way business SHOULD be done-great product and superb customer service. Your dealership is a credit to Harley Davidson. It has a bike lover and family atmosphere. We look forward to a long and mutually enjoyable relationship with all of our friend/family at your dealership for years to come! "
By: James    Dover,FL
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"I purchased a 2003 Roadking and everyone was outstanding. Have been in many times since and everytime was just great. I am proud Lakeland HD is my purchasing dealer, you will be too. "
By: william    Lakeland,FL
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"What a great experience, and definitely worth the drive. I had bought 2 Harleys, locally, never again, any future purchases will be made in Lakeland. Jim Jones was nice, very professional, couldn't have asked for a better salesman. Spoke with him on a Monday about the Road Glide I was looking for, said he had one in the crate and he could have it ready for me to pick up Saturday. Took the road trip and the deal was great. The dealership is loaded with friendly people, just wish we lived closer so we could visit more often. Thanks Again!! "
By: Ken    Jupiter,FL
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"i was very pleased the way i was treated in purchasing my 2005 softail nighttrain. other dealerships mislead me to beleive they had what i wanted and they didnt' as where jim jones was straight forward and honest.all my next bikes will be bought through lakeland and all my referalls willl go there. "
By: brian    kissimmee,FL
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By: Glenn    Lakeland,FL
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"We would like to thank everyone at Harley Davidson of Lakeland for making our experience of becoming First-Time Owners FANTASTIC! Jim Jones in sales is very knowledgeable, friendly, and kept us informed about the progress of the building of our new bike. We we very impressed by the ENTIRE staff of HD of Lakeland! They all made us feel like we were part of their family throughout the entire process. We highly reccomend Harley Davidson of Lakeland for all of your motorcycle needs, accessories and apparel. Thanks again for everything! ******* WE LOVE OUR FATBOY! *******"
By: Dana & Craig    Lakeland,FL
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"This is one of the finest dealerships I have ever been to! All the personnel were friendly, courteous, and extremely helpful. They have ALL the right parts, all the time! It's no wonder they were awarded the distinction of one of the top 25 dealerships in the country!!"
By: Anonymous    Ft Lauderdale,FL
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"We have had no problems at all. Everyone at the store is very professional and we consider all of them to be our friends. Were very excited about the Lake Wales store cause it's close to home but we will still visit the Lakeland store. Thank you for allowing us the belong to the Harley Davidson family."
By: Wes & Alice    Lake Wales,FL
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"I came all the way over from Daytona. I have never been treated better. They had the bike I wanted at the price I wanted. Malcolm my salesguy was the best. I would recommend them to anybody!!"
By: Jeff    Port Orange,FL
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"we enjoy the fellowship and free hot dogs every saturday,the new coffee decanters with "fresh" coffee is great.how about a few more sales and clearance racks. keep up the great job."
By: william    mulberry,FL
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"Great dealership!"
By: Traci    ,WI
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